Thanx Certification Course

Thanx is a customer engagement and loyalty platform designed specifically for restaurants and brick-and-mortar retailers. It helps businesses understand who their best customers are, deliver personalized experiences, and grow revenue — all through easy-to-use tools that require minimal technical effort. This course will introduce you to the key features and best practices for using Thanx to build stronger customer relationships and drive long-term success.

To support your learning, RTI invites you to complete the Thanx Certification Course. This beginner level course will walk you through the basics — including how to set up and manage a loyalty program, create marketing campaigns using customer segments, and use reports to better understand guest behavior.

By the end of the course, you’ll feel confident navigating the Thanx platform, creating personalized campaigns, and managing your brand’s mobile app and website ordering experience to provide a smooth and consistent customer journey.

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Thanx Certification Course
8 Modules
Flexible Schedule

What You’ll Be Learning

Platform Navigation: Guide to navigating the Thanx platform.

Campaign/Loyalty Management & Analytics: How to create campaigns, establish reward/loyalty programs, and analyze associated reports.

Customer Relationship Management: Procedures for managing the customer database and fostering relationships through feedback.

Brand App & Website Ordering Management: Managing Thanx-developed brand applications and website ordering experiences.