Olo Engage Certification

Olo Engage is a comprehensive marketing and guest engagement platform designed specifically for restaurants. It enables brands to collect, analyze, and act on guest data to enhance customer experiences, boost retention, and drive revenue growth.

To better leverage our understanding of this platform, RTI invites you to take the Olo Engage Certification Course. In this course, you'll learn the features and information from Olo Engage, such as Guest Data Platform information, which tells us more about guest behaviors and ordering preferences, how to set up segments to deliver marketing campaigns to drive customer interaction, and how to analyze brand sentiment.

Through a combination of asynchronous video lessons and online quizzes, participants will learn how data-driven personalization and integrated marketing tools can transform customer experiences and drive business growth.

By the end of the course, participants will be equipped with the knowledge to implement targeted campaigns, interpret guest data effectively, and develop strategic marketing initiatives using Olo Engage.

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100 learners already enrolled

Olo Engage Certification
5 Modules
Flexible Schedule

What You’ll Be Learning

Platform Setup & Configuration: Set up and manage core settings like user permissions, locations, and forms to ensure smooth operations.

Understanding & Using Guest Data: Import guest data, build contact lists, and create segments to better target and personalize communication.

Marketing Campaigns & Automation: Create and manage SMS and email campaigns using templates and automations to engage guests effectively.

Reservation & Host Management: Use Host tools to manage rooms, tables, shifts, and reservations for efficient guest scheduling.

Why people choose RTI for their career

“Completing the OLO certification course was a game changer for me. Even though I already had knowledge of the platform, I was able to learn even more practical skills and techniques to optimize my brand. The course was well-structured, and you could tell the instructors come from the restaurant industry. Highly recommend to those that manage this platform!”

David Yurman

IT Systems Manager

“Completing the OLO certification course was a game changer for me. Even though I already had knowledge of the platform, I was able to learn even more practical skills and techniques to optimize my brand. The course was well-structured, and you could tell the instructors come from the restaurant industry. Highly recommend to those that manage this platform!”

David Yurman

IT Systems Manager

“Completing the OLO certification course was a game changer for me. Even though I already had knowledge of the platform, I was able to learn even more practical skills and techniques to optimize my brand. The course was well-structured, and you could tell the instructors come from the restaurant industry. Highly recommend to those that manage this platform!”

David Yurman

IT Systems Manager

“Completing the OLO certification course was a game changer for me. Even though I already had knowledge of the platform, I was able to learn even more practical skills and techniques to optimize my brand. The course was well-structured, and you could tell the instructors come from the restaurant industry. Highly recommend to those that manage this platform!”

David Yurman

IT Systems Manager